Delete Your ConveyPlus Account

Request deletion

1. Email the address used for your account to Support@conveyplusdrive.com.
2. Use the subject “ConveyPlus Account Deletion Request.”
3. Include your account email and phone number. Do not send passwords or full payment-card information.
4. Complete the ownership verification request we send you.

Start deletion request

Data deleted

• Profile and account identifiers.
• Saved places and app preferences.
• Push-notification device tokens.
• Optional profile content and customer feedback.

Information that may be retained

Completed-trip, transaction, tax, insurance, fraud-prevention, safety, dispute, and legally required records may be retained for the period required by applicable law. Retained records are restricted from ordinary account use and deleted or anonymized when the retention requirement ends.

Processing

We will acknowledge verified deletion requests and process them within the time required by applicable law. We will tell you if specific information must be retained and why.